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Reserving

Campground reservation software for pitches, cabins and seasons

A pitch is a room that happens to be outside. It has a type, a size, a season, a minimum stay on the long weekend and a guest who wants to know where the gate code is at 21:00. Campground reservation software has to hold all of that and still be bookable from a phone with one bar of signal.

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Pine Bay Camp

Arrivals from 14:00

10 pitches
Guests
4
Channel
Guest
Manual hold
Off

Pitch board

Booked Yours Buffer

Pitch fitted

 

Deposit rule

No-show risk

 

Reminders

01

Pitches, cabins and everything in between

  • Pitch and cabin types with their own sizes, rates and rules
  • Hook-up, tent, motorhome and glamping units described separately
  • Occupancy limits per unit, with extra guest rules
  • Units taken out of service for maintenance without deleting them
  • Same board for the site shop, the restaurant or the treatment room if you run them

02

Rules that hold on the weekends that matter

The bank holiday weekend is where a campground makes its year and where a two night booking in the middle of a three night window costs real money. The rules exist so the calendar stops that on its own.

  • Minimum stay by season and by day of week
  • Closed to arrival and closed to departure days
  • Seasonal opening and closing windows
  • Rates that change by season without rebuilding the inventory
  • Lead time rules for same day arrivals

03

Deposits on the stays that deserve them

  • Deposit or full prepayment on peak weekends and long stays
  • Card hold on flexible bookings, released on your schedule
  • Cancellation windows by season and by unit type
  • Policy shown before booking and repeated in the confirmation

04

Everything the guest asks at the gate, sent before they leave home

Directions, gate codes, arrival windows, what to do when they get in after dark, where to park the car when the pitch is walk-in only. Sending it once in the pre-arrival message is the difference between a quiet evening and a phone that does not stop.

  • Confirmation immediately after booking
  • Pre-arrival message with directions, arrival window and site rules
  • Reminder with one tap to confirm or cancel
  • Departure message with the rebooking link for next season

05

What the office needs beyond the calendar

Occupancy by unit type, cancellations, deposit recovery and where bookings came from, exported as CSV whenever you want. A group with more than one site runs them on one account with roles per site. Campground management software that costs a percentage of every night is worse value than a flat monthly fee on a good season.

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Take next season's bookings from your own site

Create your account, describe your pitches and cabins, and let the calendar hold your own rules.

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