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Reserving

Online reservation platforms for restaurants, hotels, salons and clinics

Most reservation platforms are built for one kind of venue, which is fine until the restaurant has four rooms upstairs and a treatment chair in the back. The fit engine underneath Reserving does not care whether the thing being booked is a table, a room, a chair, a pitch or an hour of a meeting room. The setup changes, the engine does not.

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01

Restaurants and dining rooms

The paper book becomes a board, and the website starts taking the bookings that used to interrupt prep. Party size is fitted to the smallest table that seats it, turn times keep the second sitting honest, and deposits go on the bookings that have historically walked.

  • Sittings, service windows and a real turn time per party size
  • Walk-in queue with a quoted wait, so the door and the book agree
  • Deposits on large parties, peak windows and new guests
  • Guest records with allergies, notes and the table they always ask for
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02

Hotels, guest houses and bed and breakfasts

Rooms become bookable from the property's own site instead of only through a channel that takes a percentage. Minimum stays, arrival and departure days and room types are all part of the fit.

  • Room types, minimum stay and closed-to-arrival rules
  • Booking engine on the property's own domain
  • Confirmation and pre-arrival messages with directions and check-in times
  • Deposits or full prepayment on non-refundable rates
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03

Salons, barbers and spas

A booking here is a chair, a person and a length of time, which is the same problem as a table with a different name. Long treatments get deposits, because an empty chair hour cannot be sold twice.

  • Bookings per staff member, per chair and per treatment duration
  • Buffers for cleaning and turnaround between clients
  • Deposits on long or high-value treatments
  • Rebooking prompts in the follow-up message
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04

Clinics and practices

Slots per practitioner, a reminder sequence that actually reduces missed appointments, and a fee policy the patient agreed to when booking rather than one discovered afterwards.

  • Slot length by appointment type and by practitioner
  • Reminder sequence with one-tap confirm, which is where most of the no-show reduction comes from
  • A written no-show fee policy attached to the booking
  • Guest notes kept to what the front desk needs to run the day
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05

Campgrounds, glamping and cabins

Pitches and cabins behave like rooms with seasons attached. Minimum stays over holiday weekends, seasonal opening windows, and the same booking page on your own domain.

  • Pitch and cabin types with their own rules
  • Seasonal windows and minimum stays on peak weekends
  • Deposits on long stays and holiday bookings
  • Arrival information sent before the guest gets in the car
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06

Meeting rooms and event spaces

Venues that rent space as well as serve food run both on one board. Hourly rooms, buffers for reset between bookings, and a minimum spend where the room only makes sense with catering attached.

  • Hourly booking with a reset buffer between two groups
  • Minimum spend and prepaid packages on peak windows
  • One board that shows the private dining room next to the dining room itself

For groups

Groups that run more than one of the above

A hotel with a restaurant and a spa is three systems in most people's stack and one account here. Multi-Venue puts up to five venues on one login, with roles per venue, shared guest profiles and one export that covers all of them.

One engine, set up for the venue you actually run

Create your account, describe your tables, rooms or chairs, and take your first booking from your own site.

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