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Reserving

Escape room software and booking system for every room, group and reset

Reserving is escape room booking software for US venues with two to ten rooms. Players pick a room, a start time and their group size on your site or Google, and the booking page only offers rooms big enough for the group and free for the full game plus your reset time. Large groups and weekend evenings can pay up front, text reminders go out the day before, and you pay 49 USD a month per venue, or 149 USD (74 USD billed yearly) with deposits and SMS. Your players never see a booking fee from us.

Lockbox Escape Rooms

Open noon to 11 pm

5 rooms
Players
5
Channel
Guest
Manual hold
Off

Room board

Booked Yours Buffer

Room fitted

 

Deposit rule

No-show risk

 

Reminders

01

Fill every game slot on Friday and Saturday night

An escape room sells fixed games: sixty minutes in the room, then fifteen to twenty minutes to reset locks, props and clues before the next group. On a Saturday each room has maybe six sellable slots, and three of them are between 5 and 10 pm. Lose one of those to a no-show group of six and you have lost 180 to 240 USD of tickets that nobody can buy at the last minute.

The board on the right is what that evening looks like when every booking comes in online. Each block is a game plus its reset, so the next start time is always a real one. A group of eight only sees the Lab and the Vault; a couple sees the Cabin first, so your big rooms stay free for the groups that need them.

Try it above. Set eight players on a Saturday at 7 pm and the booking page asks for a deposit; set three players on a Tuesday afternoon and it just takes a name and phone number.

02

How should an escape room take payment for bookings?

Most US escape rooms charge per player, roughly 25 to 40 USD for a 60 minute game, and many book each room privately for one group. Taking full payment or a deposit at booking for weekend evenings and large groups is what keeps prime slots from going empty; weekday afternoons can stay pay-on-arrival.

Weekday afternoons

2 to 6 players

pay on arrival

Families and couples. Keep the booking to a name and a phone number.

Weekend evenings

Fri and Sat from 5 pm

tickets paid in full

The slots that sell out. A no-show here cannot be resold.

Large groups

7 players or more

15 USD a player deposit

Birthdays, bachelor parties and team outings in your biggest rooms.

First-time bookers

any size

card hold

A hold that is released when the game starts, no charge if they show.

Ticket prices are typical US ranges published by venues and 2026 cost guides, not a standard. Write the cancellation and late arrival policy once and it shows on the booking page and in the confirmation; our no-show fee policy guide has wording players accept.

03

What an escape room venue runs on Reserving

One board with every room, a booking page on your own domain and the player list owned by you, not a marketplace.

  • Each room has its own capacity, so a group of nine only sees rooms that take nine
  • Every game blocks the room for 60 minutes plus your reset time, so start times never overlap
  • Deposits, full prepayment and card holds by group size, day, time window and first visit
  • Two-way SMS reminders where the group leader confirms or cancels by reply, and the slot goes back on sale
  • A waiting queue that offers a cancelled Saturday 7 pm game to the next group in line
  • Up to five venues on one account with one player list and group reporting on Multi-Venue

04

How much does escape room booking software cost?

Escape room booking software costs from 0 to about 150 USD a month for one venue in the US, but the subscription is only half the story. Tools with no monthly fee, such as FareHarbor and Xola, add a booking fee that your players pay at checkout. Subscription tools such as Bookeo, Resova and Reserving charge a flat monthly price and nothing per ticket.

Here is what a five room venue that sells 600 bookings a month at an average of 150 USD per group pays in a month, counting what lands on the player's receipt as well as yours. The bar is the platform's share only, before normal card processing.

FareHarbor, about 6% booking fee (paid by players)
5,400 USD a month on players
Resova Premium, 600 bookings
135 USD (108 yearly)
Bookeo Tours Standard, 1,000 bookings
39.95 USD
Reserving Core, 300 bookings
too small: 300 booking limit
Reserving Growth, monthly
149 USD, unlimited bookings
Reserving Growth, billed yearly
74 USD, unlimited bookings
Five rooms, 600 bookings a month, 150 USD average per group (90,000 USD in tickets). The FareHarbor bar is cut off at the chart edge; FareHarbor publishes no rate card, and its booking fee is reported at about 6% (some guides say 6 to 8%), added at checkout. Resova from get.resova.com/pricing (Lite 50, Pro 90, Premium 135 USD a month, 100, 300 and 600 bookings, 20 cents per extra booking, up to 20% off yearly). Bookeo from bookeo.com/tours/pricing (Standard 39.95 USD, 1,000 bookings, no commission). List prices before tax and card processing.

Why the booking fee matters even when you do not pay it: a group of six on a 35 USD ticket sees 210 USD, then 12.60 USD more at checkout. Players compare the final number, not your ticket price, and the fee is the same money you could have charged as a higher ticket. Bookeo is the cheapest subscription in this chart, and it is a strong pick for a simple venue. Our case is the rule engine: deposits by group size and time, text confirmations and the waiting queue at one flat price. The full fee breakdown is in our FareHarbor pricing and fees guide, and the switch itself is on our FareHarbor alternative page.

05

What is the best booking software for escape rooms?

The best escape room booking software books each room by group size, blocks reset time automatically, takes deposits or full payment on the slots that sell out and adds no booking fee to the player's bill. Single-room venues on a tight budget do well with Bookeo or Resova Lite; venues with four or more rooms and a no-show problem on weekend nights need deposit rules and two-way texts.

Venues with 3 to 10 rooms

Growth at 149 USD, or 74 USD billed yearly: unlimited bookings, 10 staff logins, deposits and prepaid tickets, two-way SMS and the waiting queue. No sales call and no contract.

Small rooms starting out

Core at 49 USD, or 24 USD billed yearly, covers 300 bookings a month, which is enough for one or two rooms open five days a week. Move to Growth when you want deposits.

Owners with several sites

Multi-Venue at 499 USD a month, or 249 USD billed yearly, for up to five venues with one player list and group reporting. Details on multi-venue booking.

Where another tool is the better buy

  • You need digital waivers signed before the game: Resova and several escape room platforms include them, we do not
  • You sell gift vouchers online in volume: pick a tool with a built-in voucher shop
  • Most of your bookings come from Viator or other travel sites: FareHarbor or Bokun connect to them, we do not
  • You run one room and want the lowest bill: Bookeo at 14.95 to 39.95 USD costs less than any of our plans with deposits
  • You need game master tools such as hint screens and timers: that is separate software from booking, on every platform here

06

Escape room booking systems compared

These are the systems US escape room owners compare most often. They charge in two very different ways, so price a normal month at your volume before you look at features.

Tool How it charges Fee on bookings Best for
FareHarborno monthly fee, rate set per accountbooking fee reported at about 6%, paid by playershigh-volume venues selling through travel sites
Xolano subscription, contact for pricingpartner fee charged to players, cards from 2.39% + 0.30 USDtour and activity operators with many channels
ResovaLite 50, Pro 90, Premium 135 USD a month, 100 to 600 bookings, up to 20% off yearlynone, 20 cents per booking over the limitvenues that want waivers and vouchers built in
BookeoTours plans from 14.95 USD, Standard 39.95 USD for 1,000 bookings, 30 day trialnonesmall venues that want the lowest price
Reserving49 or 149 USD per venue, 499 USD for 5, half that yearlynone, your processor's normal card rate3 to 10 room venues with weekend no-shows

07

How do I set up online booking for my escape room?

Add each room with its player capacity, set game length and reset time, decide which slots are prepaid, then put one booking link on your website, Google Business Profile and Instagram. Most venues take their first online booking the same day.

  1. 01

    Add your rooms

    Each room is its own column on the board, with the most players it takes, so groups only see rooms they fit in.

  2. 02

    Set game length and reset

    A 60 minute game with 15 minutes of reset is the usual setup. Start times are calculated from both, so a room is never booked mid-reset.

  3. 03

    Choose what is paid up front

    Full tickets on Friday and Saturday evenings, a per-player deposit for groups of seven or more, a card hold for first-time bookers.

  4. 04

    Share the link

    Put the booking link on your site, your Google Business Profile and your Instagram bio. Import past players from a CSV so regulars are recognized.

FAQ

Questions escape room owners ask before they switch

See pricing
What software do escape rooms use for booking?

US escape rooms mostly use activity booking platforms such as FareHarbor, Xola, Resova and Bookeo, or a general booking system like Reserving. The main split is how they charge: fee-based platforms add a percentage to the player's checkout, subscription tools charge the venue a flat monthly price and nothing per ticket.

How do I stop no-shows at my escape room?

Take payment at booking for the slots that sell out. On Growth you set a rule that charges full tickets on Friday and Saturday evenings and a deposit for groups of seven or more, and two-way text reminders let the group leader cancel by reply so the slot goes back on sale.

Can I block reset time between games?

Yes. You set the reset minutes once, and every booking blocks the room for the game plus the reset. The booking page never offers a start time that cuts into another group's reset.

Can players book a private room for their group?

Yes. Each booking holds the whole room for one group, and the booking page only shows rooms whose capacity fits the group size, so a party of nine is offered the rooms that take nine.

Do you charge my players a booking fee?

No. You pay 49, 149 or 499 USD a month (half that billed yearly) and nothing per booking, and players pay your ticket price only. Your payment provider charges its normal card rate on deposits and prepaid tickets.

Is there a contract?

No. Plans are monthly or yearly and you buy them online without a sales call. Core includes 300 bookings a month; Growth has no booking limit.

Sell your Saturday night games before the night starts

Create your account, add your rooms, game length and reset time, and take paid bookings from your site, Google and Instagram.