Contact Reserving
There is one address and a person reads it. No ticket form, no phone tree, and no chatbot standing between a question and an answer.
[email protected]
Write in your own words. Sales questions, setup questions, security questionnaires from a procurement team, a bug you found at 23:00 on a Saturday, or a request to export or delete data all go to the same place.
- Email support is answered within one business day on Core
- Answered the same business day on Growth
- Priority with a named contact on Multi-Venue and Enterprise
What helps us answer faster
- The address you signed up with, so we can find the account
- The venue and the booking, if the question is about one
- What you expected to happen and what happened instead
- A screenshot, when it is something on screen
Security, privacy and press
Security questionnaires, data processing agreements and subprocessor lists go to the same address and are answered in writing. What we hold and how we hold it is set out on security and in the privacy policy.
Reserving is operated under the reserving.ai brand. We publish no phone number and no postal address, because an address nobody sits at helps nobody. The mailbox is read by the people who build and run the service.
Or start without talking to anybody
Create your account with one email address and set up your first venue.