Guides for venues that take bookings
Short, practical guides for the person who runs the book: what to send, when to ask for a deposit, how to write a policy that holds, and why the same table keeps getting promised twice. No theory that cannot be applied on the next shift.
01
Booking confirmation email: what to send, when, and the lines that get a reply
The confirmation is the most opened message a venue ever sends. Here is what belongs in it, when to send it, and the wording that turns it into a cancellation you can still sell. 02Restaurant reservation deposit: when to ask, how much, and how to word it
Deposits stop no-shows and they also stop bookings. This is how to ask only where the exposure is real, and how to word it so the guest books anyway. 03No show fee policy: one a venue can actually enforce
A fee announced after the event is an argument. A fee agreed at the moment of booking is a policy. What to write, where to put it, and when to waive it. 04Double booking: why it keeps happening and how confirmations and buffers stop it
Double bookings are rarely carelessness. They are what happens when four books describe one dining room. Here is the mechanism and the fix.The system behind the guides
Reserving takes bookings from your own website, fits every party to a real table, room or chair, and sends the confirmations and reminders these guides describe.