Peek Pro pricing and Peek Pro cost with the booking fee worked out per order
For axe throwing, escape room and activity venue owners comparing a Peek Pro quote with a flat monthly booking system.
Peek Pro charges no monthly subscription and no setup fee. It earns a booking fee on every online order, reported at 6% and in some accounts up to 8%, which you either pass to the customer at checkout or absorb yourself, plus card processing reported at 2.3% + 30 cents. Peek does not publish a rate card. You get the rate on a demo call, and it is set per account.
Fee passed to the customer
Fee absorbed by the venue
How much does Peek Pro cost?
Peek Pro costs 0 USD a month. What you pay depends on what you sell online. These are the lines that appear on a Peek Pro account, who carries each one and where the figure comes from.
| Fee | Amount | Who pays |
|---|---|---|
| Subscription | 0 USD a month | nobody |
| Setup | 0 USD reported | nobody |
| Booking fee on online orders | 6% reported, up to 8% | the customer at checkout, or you if you absorb it |
| Card processing | 2.3% + 0.30 USD reported | you, out of the payout |
| Bookings entered by staff (phone, walk-up) | no booking fee reported | processing only if a card is charged |
| Channel manager for travel sites | 100 to 500 USD a month reported by one guide | you, only if you sell through resellers |
Peek's own pages show no prices and send every visitor to a demo request. The figures above come from 2025 and 2026 pricing guides by Bokun, TrekkSoft and CaptainBook and from operator reviews on Capterra. All three guides are written by competitors of Peek, and so is this one, so use them to prepare for the call and trust only the numbers in your own agreement.
What is the Peek Pro booking fee?
The Peek Pro booking fee is a percentage of each online order that goes to Peek. Operators and pricing guides report it at 6%, with some accounts at up to 8%. By default it is shown to the customer as a separate fee line at checkout, and you can choose to absorb it so the customer sees only your price.
The rate is not the same for everyone. Guides quoting Peek say it depends on things like the number of staff users, the features you use, custom work and how much support you need, and that international cards cost more. That is why two venues in the same town can pay different percentages, and why the rate is the first thing to get in writing.
One detail is worth a direct question. Processing is reported as 2.3% plus 30 cents per ticket. If the 30 cents is charged once per order, a group of five on 140 USD costs you about 3.52 USD in processing. If it is charged for each of the five tickets, it is 4.72 USD. On 500 group bookings a month that gap alone is 600 USD.
Should you pass the Peek Pro fee to customers or absorb it?
Passing the fee keeps your payout whole and raises the customer's total by 6 to 8%. Absorbing it keeps your advertised price honest at checkout and costs you the same 6 to 8% of revenue. Neither choice makes the fee go away; it only decides whose receipt it sits on.
Take the booking in the picture above. Passed on, the customer who expected 140 USD pays 148.40 USD and you keep about 136 USD after processing. Absorbed, the customer pays 140 USD and you keep about 128 USD. Most operators pass it on, which reviews confirm, because 8 USD a booking adds up fast.
The cost of passing it on is harder to see. A guest comparing two axe throwing venues or two escape rooms looks at the last number on the screen. A fee line that appears at the final step is also one of the most common points where a group organizer stops and goes back to the group chat. If you do pass it on, state it next to the price on your own site so it is not a surprise.
Peek Pro cost at three venue sizes
Here is the booking fee for one month at three volumes of online sales, at the 6% most operators report and at the 8% top of the range, next to a booking system with a flat monthly price. Card processing is left out of every column because you pay it on any system.
| Venue | Online sales a month | Peek Pro fee at 6% | Peek Pro fee at 8% | Reserving Growth |
|---|---|---|---|---|
| Three lanes or two rooms | 10,000 USD | 600 USD | 800 USD | 149 USD (74 yearly) |
| Six lanes, weekends full | 30,000 USD | 1,800 USD | 2,400 USD | 149 USD (74 yearly) |
| Ten lanes plus party rooms | 60,000 USD | 3,600 USD | 4,800 USD | 149 USD (74 yearly) |
The break-even comes early. At 6%, a flat plan at 149 USD costs less than the booking fee once you sell about 2,500 USD a month online. Billed yearly at 74 USD, it is about 1,250 USD, which is ten group bookings.
A six lane venue that moves to a flat plan and raises its price by one dollar a thrower keeps its customers' totals below where they were and keeps roughly 1,650 USD a month that used to leave as fees.
What do you get for the Peek Pro fee?
A lot, and that is the honest case for Peek. The fee covers the booking flow, abandoned booking recovery, add-ons and bundles, dynamic pricing, digital waivers with ID capture, kiosk and QR check-in, memberships and punch cards, a point of sale for walk-ups and the bar, review requests, mobile apps and connections to travel resellers. For a venue that would otherwise pay for a waiver service, a POS and a membership tool separately, some of that 6% replaces other bills.
Two things to weigh against it. Payments run through Peek's processing rather than your own merchant account, and reviewers mention Peek Capital, a cash advance that is repaid out of future payouts. Neither is unusual in this category, but both tie your cash flow to the platform.
Ask yourself which of those features you would switch on in the first three months. If the answer is online booking, deposits and reminders, you are paying a percentage of sales for a checkout. If part of the draw of kiosk check-in is simply a calmer lobby, a screen that shows which group is on which lane does much of that job, and digital signage software that runs on the screens you already own is a fixed cost rather than a share of revenue.
Is Peek Pro worth it?
Peek Pro is worth it for operators that use most of the suite: waivers and check-in kiosks at a busy venue, memberships and leagues, upsells at checkout and sales through travel resellers. It is also a sensible start for a new business that wants no fixed cost before the first booking. It is a weaker deal for an established local venue with steady volume that mainly needs lanes or rooms sold and paid for in advance.
A quick test: multiply last month's online sales by your quoted rate and compare the result with a flat plan at your size. Then count how many of those orders came from your own website, Google and Instagram. Those are bookings you would have had on any system.
Peek Pro alternatives with a flat monthly price
Most alternatives turn the model around: the venue pays a subscription and the customer sees no fee line.
- Bookeo starts at 14.95 USD a month, with Standard at 39.95 USD for 1,000 bookings and no commission. It is the cheapest serious option for a small venue.
- Resova costs 50, 90 or 135 USD a month for 100, 300 or 600 bookings, 20 cents per booking above the limit, with waivers and gift vouchers included.
- Sports Carnival lists Starter at 99 USD plus a 5.5% transaction fee, Growth at 199 USD and Pro at 299 USD with leagues and memberships.
- FareHarbor works like Peek: no subscription and a customer-paid booking fee of about 6%. Our FareHarbor pricing guide has the details, and the FareHarbor alternative page shows what switching away from a fee model involves.
- Reserving costs 49 USD a month per venue, or 149 USD on Growth (74 USD billed yearly) with deposits by group size and time, two-way text reminders and a waiting queue, and no fee on bookings. Our axe throwing booking software page shows lanes, double lanes and deposit rules, and the escape room booking software page does the same for rooms.
Reserving does not sign waivers, run memberships, ring up bar tabs or connect to travel sites. If those are central to your venue, Peek Pro or Resova is the better fit. If your guests are locals and your problem is empty lanes on Saturday night, deposit rules at a fixed price are what you would be buying.
Questions to ask on the Peek Pro demo call
- What is my booking fee percentage on direct online orders, and is it fixed in the agreement?
- Is the 30 cents in card processing charged per order or per ticket?
- Which features or support levels would raise or lower my rate?
- Is there a fee on phone and walk-up bookings my staff enter, or on gift cards?
- Can I use my own merchant account, and how many days until payouts arrive?
- What does the channel manager cost if I add travel resellers later?
- If I leave, can I export customers, waivers and future bookings?
Write the answers down during the call and ask for them by email afterward. A percentage that looks small in a demo is the largest software bill most activity venues will ever pay.