Stay on SevenRooms if
- You have a marketing team that sends segmented email and SMS campaigns from guest data every week
- You run hotel food and beverage, nightlife tables or bottle service alongside dining
- You want reservations surfaced to DoorDash app users, now that DoorDash owns SevenRooms
- Your POS and CRM integrations are already built around it
In those cases the CRM depth is the product you pay for, and a lighter system would be a step back.